Payment Analyst

JOB RESPONSIBILITIES

Process payments for Lifland Gaming Group clients, along with any issues that arise from these transactions in a timely and professional manner
Handle first-line queries for Lifland Gaming Group customers on gaming, financial, technical and any applicable issues related to payments and fraud
Ensure that fraudulent transactions are spotted early enough to control and minimize risk to the company
Research and find/solve fraud cases involving, but not limited to credit card fraud, bank fraud, identity theft and phishing
Work to enhance the client experience on the Lifland Gaming Group sites
Support customer service agents in payments-related queries
Work together with the Payments team to solve problems regarding customer's questions

REQUIREMENTS FOR CANDIDATES

Working knowledge of customer service and valuing customer experience
Strong attention to details with consistent accuracy, highly organized
Excellent communication skills
The ability to follow stringent processes and regulations
Ability to think analytically and make accurate decisions
Basic casino, poker and sports knowledge of any kind and a background in iGaming or similar sort of previous role would be considered an asset, but not essential
Must be able to work within a team environment
Strong proficiency working with web browsers and web-based tools

WE OFFER

Unique opportunity to take part in the development of growth- and sales-driven company and build its future
Dynamic work in rapidly growing international company with personal development possibilities
Professional team with various, international backgrounds to collaborate
Competitive salary and benefits package
Opportunity for career development

Ansökan

This position is based in Riga, Latvia . Please send your CV and motivation letter in English to [email protected] with a subject line PAYMENT ANALYST. Deadline for applying: February 10th, 2019 at 00:00. Your application will be handled confidentially.

Please be aware that your resume will be stored in our database for the next 6 months. You are entitled to request deletion of your resume at any time.